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I purchased this aisle runner for my wedding, and was disappointed by the quality of the aisle runner. It arrived slightly torn along the edge, which is not surprising considering that it is made of a paper like substance (please note it's also somewhat see-through). My bride is afraid of it tearing when she walks down the aisle with heels, so we won't be able to use it at all.
Response from Oriental TradingBy Quality Assurance Department, February 12, 2016
We don’t like that our Personalized Orange Graduation Aisle Runner let you down. Since we like smiles, (smiling’s our favorite) we’re always committed to making you happy and we appreciate feedback that will help us get better. If you are not 100% completely psyched with your order, just give us a shout at 1-800-228-2269 and we will turn that frown upside down with a no hassle exchange or refund. We hope to see you soon!
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